Thank you for choosing dreamylifestyle.org! We are committed to providing you with high-quality car fragrance products. If you are not satisfied with your purchase, we are happy to offer a refund or replacement. Please see our Refund and Return Policy below for details.
- Refund Request
Application Deadline: All refund requests must be submitted within 30 days of receiving the product.
Application Method: Please send an email to [email protected], including your order number, purchase date, and reason for the refund.
- Return Conditions
To ensure we can process your return request, please note the following conditions:
Product Condition: Returned items must be unopened, unused, and in their original packaging.
Accessories and Materials: Any accessories, instructions, and packaging materials that accompanied the product must also be returned.
Non-Returnable Items: Some items, such as discounted items, may not be eligible for return.
- Refund Processing
Once we receive the returned item and confirm that it meets the return conditions, we will process your refund within 7 business days.
Refunds will be processed through the original payment method and may be delayed due to bank processing time.
- Shipping Policy
If the return is due to our error (e.g., wrong item sent or damaged item), you will not be responsible for shipping costs.
If you are requesting a return for personal reasons, you will be responsible for the shipping costs.
- Exchange Policy
If you wish to exchange an item, please contact customer service. Exchanges must also meet the above return conditions.
Thank you for your trust and support of dreamylifestyle.org. We look forward to providing you with satisfactory products and services!