Welcome to the FAQ page of dreamylifestyle.org! Below are some of the most frequently asked questions by our customers. If you have any further questions, please feel free to contact us!
- How do I track my order?
You can check the status of your order via the tracking link in your order confirmation email. You can also log in to your account and click “My Orders” for the latest shipping information.
- Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will try our best to accommodate your request, but please note that once an order enters the shipping process, we cannot make changes or cancellations.
- How do I request a refund or return?
Please refer to our Refund and Return Policy for the specific steps and conditions for requesting a refund or return. Generally, you need to request a refund within 30 days of receiving the product.
- How do I care for the product?
To ensure your car air freshener lasts longer, please follow these recommendations:
Avoid exposing the air freshener to direct sunlight or high temperatures.
Replace the air freshener liquid regularly as recommended in the instructions.
Prevent liquid leaks to avoid damage to your vehicle.
- Do you offer international shipping?
Currently, we primarily focus on orders within the United States. Please contact customer support for pricing and policies regarding international shipping.
- What payment methods do I accept?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other major payment methods. You can choose the payment option that suits you at checkout.
- Are the products under warranty?
All products come with a 30-day satisfaction guarantee. If you encounter any quality issues during this period, please contact us immediately.
- How do I contact customer service?
We are always ready to serve you! You can contact us through the following methods:
Email: [email protected]
Phone: 8652600960
- Are there any discounts or promotions?
We offer promotions and discounts from time to time. Please follow our official website and social media for the latest offers.
- How do I create an account?
You can create an account by clicking the “Sign Up” button in the upper right corner of the website. After filling in the required information, you will receive a confirmation email. Follow the instructions to activate your account.
If the above does not resolve your questions, please feel free to contact us. We will do our best to assist you! Thank you for choosing dreamylifestyle.org!